Yes, I vaguely remember during college that when it comes time to pay the college bill, you had to go to that particular window and speak with that particular woman who is always snarling and angry and snarky about whatever. I assume that it was nothing personal, I forget what her name was. She had a gruff and snappy demeanor. But it is not my job to judge their competence at customer service. I just wanted to pay my bill and get away from that window ASAP.
